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How do I create an account?Swipe to the left, click on ‘Get Started’, click on ‘Create new account’, enter your first name, last name, email address and password and click ‘Submit’. You will receive an email. Click on the link in the email to activate your account.
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Can I log in with my Facebook account?Yes.
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Can I log in with my google account?Yes.
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Can I log in with my Apple account?Yes.
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What is the minimum age to play?18 years.
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What are the subscription fees?The ability to vote for your favorite pets is free. In order to submit images of your pets for the contest, you will need a subscription. The monthly subscription to submit your pet is $1.99 or subscribe yearly for $19.99.
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What is the difference between the free subscription and the paid subscription?The user with the free subscription can vote. The user with the paid subscription can vote, upload/submit his favorite pet image, and can win a prize.
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What days can I vote?Every Tuesday – Thursday.
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How many pets do I vote for?You vote for exactly two pets. Choose the two that you think are the cutest pair together.
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Can I vote for my own pet?No.
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What days can I upload my own pet image?Any day.
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What days can I submit my own pet image for the contest?Every Friday – Sunday.
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What the difference between ‘Upload’ and ‘Submit’?‘Upload’ stores your favorite pet images locally on your phone for easy access and submission. ‘Submit’ will send your pet image to us, for voting in the next cycle. ‘Submit’ only works Friday – Sunday.
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What kind of pet can I upload and submit?You can submit any pet. It can be a dog, a cat, a hamster, a rabbit, a bird, a horse etc.
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How many images can I submit?You can submit one image per week.
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Can I change my submitted image?Yes. Just choose a different image. The image you submitted last will be used for voting.
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Who can see my submitted pet image?Every user can see and vote for your pet, except you.
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What happens to my images that I submit?The images will be used for this app and might be used for our marketing purposes. See here for our legal documents: https://www.dasapphaus.com/pet-buddy-privacy https://www.dasapphaus.com/pet-buddy-terms
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What is the prize?A gift certificate from a pet store.
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Can I win the prize with the free subscription?No, you need a paid subscription.
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Can I win the prize with the paid subscription?Yes.
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How is the winner selected?The winner is drawn from the following pool: the user has voted for the most popular pair, and the user has a paid subscription.
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How often is a winner drawn?Every Friday
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What if I win?You will receive a notification and an email with an attached eGiftcard for a pet store.
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Will the winner be published?For privacy reasons, the winner’s name will not be published. However, a scoreboard showing the winning pair will be available in the app.
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Will there be a reminder to submit an image and to vote?Yes, a push notification will be sent on Sundays to remind you to submit your pet. On Thursdays, a notification will be sent reminding you to vote for the cutest two buddies.
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How will you help pets in need?We will donate 50% of this app’s profit to animal rescues and shelters.
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Can I submit a request for my favorite shelter?Yes absolutely!
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How can I submit a request for my favorite shelter?Email us at mybestpetbuddy@dasapphaus.com
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Can I switch between the paid and the free subscription?Yes. If you have a paid subscription you can switch at the end of the subscription period. If you have the free subscription you can upgrade to a paid account anytime.
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What if I forgot my password?You can click on the button ‘Forgot password?’, then enter your email address on the next page and click on ‘Submit’. An email will be sent to you. Click on the link in the email to create a new password.
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Can I change my password?Yes, go to ‘Main’, then ‘Personal data’, then click on ‘Change password’, enter/re-enter your new password, click on ‘Update Personal data’.
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Can I change my personal details?Yes, go to ‘Main’, then ‘Personal data’, change your first name or last name or email address, click on ‘Update Personal data’.
My Best Pet Buddy
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